Login with MMG
Users authenticate with MMG Identity before Talkando resolves customer or company workspace access.
Security and trust
Support data stays behind the right access.
Talkando is built around MMG Identity, workspace-level authorization, customer-visible boundaries, and private support files.
Trust model
Identity proves the user. Talkando decides the workspace.
A successful MMG login does not automatically expose support data. Talkando resolves which customer and company contexts the signed-in account can use.
Workspace checks
Talkando checks workspace membership and role before showing portal tools or private support data.
Customer boundaries
Customer-facing views stay separate from company workspace tools, notes, assignments, and operations settings.
Private attachments
Attachments are treated as protected support files, with visibility rules for customer-visible, agent-only, and internal content.
Server-side session flow
The Talkando web app uses a server-side Login with MMG flow so browser pages do not manage raw bearer tokens.
Operational visibility
Settings, notification events, audit history, and access states are designed for review by authorized workspace users.
- 1
Authenticate with MMG Identity
Users sign in on the MMG Identity surface and return to Talkando through the configured callback.
- 2
Resolve Talkando access
Talkando checks customer support access, company workspace membership, and role-specific permissions.
- 3
Show only the right surface
Customers see their support area; support teams see authorized company workspaces and internal tools.
Start with Talkando
Need a security or access review?
Contact the Talkando team to confirm Identity setup, workspace membership, attachment visibility, and provider readiness.